Madeleine — Counsellor in Cambridge (Currently Online)
At a Glance
- Member of the British Association for Counselling and Psychotherapy (BACP)
- Diploma in Cognitive Behavioural Therapy (Level 4) · Diploma in Psychodynamic Counselling (Level 4) · BSc in Psychology
- Individual counselling · EAP counselling · Organisational referrals
- CBT and Psychodynamic counselling, integrating CFT, EFT, and Mindfulness
- Nine years as a registered nurse — medical and psychological background
- Specialist experience: trauma · dissociative disorders · anxiety · abuse · neurodivergence
- Based in Cambridge — currently online and telephone UK-wide
- Adults (18+) · Older adults · EAP clients
- Daytime — 8:00am to 5:00pm
- £65 per session
- Free 15-minute consultation — no commitment, no pressure
Online Counselling from Cambridge — About Madeleine
Some of the most difficult experiences to bring to therapy sit at the intersection of mind and body — where anxiety shows up physically, where trauma has changed the way the nervous system responds, where past experiences live in the present in ways that are hard to name. Madeleine’s background gives her a particular attunement to this territory.
Madeleine is a qualified counsellor based in Cambridge, offering online and telephone counselling to adults across the UK. She holds a Diploma in Cognitive Behavioural Therapy (Level 4) and a Diploma in Psychodynamic Counselling (Level 4), alongside a BSc in Psychology, and is a Member of the British Association for Counselling and Psychotherapy (BACP). Before training as a counsellor, she spent nine years working as a registered nurse — an experience that gives her a depth of understanding of the relationship between physical and psychological wellbeing that informs everything she does.
Madeleine integrates CBT and Psychodynamic approaches within her practice, drawing on Compassion-Focused Therapy (CFT), Emotion Freedom Technique (EFT), and Mindfulness as additional tools where these are useful to individual clients. She has specialist experience with trauma, dissociative disorders, anxiety, and abuse — areas she has worked with across both organisational settings and private practice.
Background & Experience
Before entering counselling, Madeleine spent nine years as a registered nurse. This clinical background gave her a deep grounding in the medical dimensions of mental health — the neurological underpinnings of anxiety, the physiological effects of trauma, the relationship between physical symptoms and psychological states. It also gave her a quality of presence under pressure, a non-judgmental attentiveness to distress, and an understanding of how the body holds experience that continues to shape her therapeutic approach.
Her CPD reflects the depth of her specialist interests — including Polyvagal Theory (the neurological framework underpinning trauma and the autonomic nervous system’s role in psychological regulation), working with dissociative disorders, managing anxiety, trauma, and introductions to CFT and EFT. These are not surface-level additions; they reflect a sustained commitment to understanding and working with complex presentations.
Madeleine has clinical experience working with dissociative disorders — a relatively uncommon specialism requiring both specific training and careful, experienced clinical judgement. This experience, alongside her trauma specialism and Polyvagal Theory understanding, positions her well to support clients navigating complex trauma presentations.
She also has clinical experience working with neurodivergent clients — including those with autism and ADHD — and brings a thoughtful, adapted approach to sessions where this is relevant. Madeleine maintains regular professional supervision and is committed to ongoing professional development.
Therapeutic Approach
Madeleine draws on two core therapeutic frameworks, integrating additional approaches according to each individual client’s needs.
Cognitive Behavioural Therapy (CBT)
CBT explores the connections between thoughts, feelings, and behaviours — identifying unhelpful patterns and developing more constructive ways of responding. It is particularly relevant for anxiety, depression, OCD, and stress-related presentations. Madeleine’s CBT Diploma gives her a structured, evidence-based foundation within her broader integrative practice. CBT therapist Cambridge and online.
Psychodynamic Counselling
Psychodynamic counselling explores how early life experiences and unconscious patterns continue to shape present-day emotions, relationships, and ways of being. It brings depth and historical context alongside the more skills-focused elements of CBT — particularly useful for understanding recurring relational patterns, the roots of anxiety and self-worth difficulties, and the longer-term emotional consequences of difficult experiences. Psychodynamic counsellor Cambridge and online.
Integrated Approaches: CFT, EFT and Mindfulness
Within her integrative practice, Madeleine draws on Compassion-Focused Therapy (CFT) to help clients develop a more compassionate relationship with their own experience — particularly where shame and self-criticism are significant. She integrates Emotion Freedom Technique (EFT) for working with distressing thoughts and feelings, and Mindfulness to support present-moment awareness and the regulation of stress and anxiety responses. These are woven into her practice as tools rather than offered as separate services.
Polyvagal Theory and Trauma-Informed Practice
Madeleine’s understanding of Polyvagal Theory — the neurological framework describing how the autonomic nervous system responds to threat and safety — informs her trauma work in a meaningful way. Rather than simply addressing symptoms, she works with an understanding of how the nervous system has adapted to past experiences, and what conditions support a genuine sense of safety within which therapeutic work can take place.
Areas of Focus
Madeleine offers online and telephone counselling from Cambridge to adults across the UK. The following are areas she works with regularly and has specific experience in.
Trauma, PTSD and dissociative disorders
Madeleine has specialist experience working with trauma — including complex and developmental trauma, PTSD, and dissociative disorders. Her Polyvagal Theory training, trauma CPD, and specific training and clinical experience with dissociation give her a depth of understanding in this area that is relatively uncommon. Trauma counsellor Cambridge online. Dissociative disorder counselling online UK. PTSD therapy Cambridge and online.
Anxiety and stress
Anxiety counsellor Cambridge online — working with generalised anxiety, social anxiety, health anxiety, OCD, panic attacks, phobias, and the physical dimensions of anxiety that Madeleine’s nursing background gives her particular attentiveness to. Anxiety counselling Cambridgeshire and online.
Depression and low mood
Depression counselling online Cambridge with Madeleine — working gently alongside people experiencing persistent low mood, loss of motivation, or emotional flatness, drawing on both CBT and psychodynamic approaches depending on what is most useful.
Abuse and domestic violence
Madeleine has experience supporting individuals navigating the aftermath of emotional, physical, and sexual abuse and domestic violence — bringing careful, sensitive, trauma-informed practice to this work. Domestic abuse counsellor online Cambridge and Cambridgeshire.
Relationships, attachment and self-esteem
Relationship counselling and self-esteem counselling online Cambridge — exploring relational patterns, attachment wounds, and the ways past experiences shape present connections and sense of self.
Burnout
Burnout counselling online Cambridge — working with the particular exhaustion of chronic overload, often with attention to the relationship between physical depletion and psychological state that Madeleine’s nursing background informs.
Sessions with Madeleine
Madeleine is based in Cambridge and offers online and telephone counselling to adults across the UK. Sessions are available during the day — 8:00am to 5:00pm.
Madeleine works with individual clients on a private basis and also supports those referred through EAP (Employee Assistance Programme) arrangements and one-off organisational referrals.
Sessions are 50 minutes. Madeleine works with clients on a short-term or longer-term basis depending on what you are bringing and what feels right. Sessions are confidential. There are limited circumstances in which this may need to change — for example, if there is a serious risk of harm to you or others. Madeleine will explain these clearly before any work begins.
Location — Currently Online
Madeleine is based in Cambridge and is currently offering online and telephone sessions only. Online counselling is available to anyone across the UK.
If you are based in or near Cambridge, the following gives you a sense of the areas Madeleine draws clients from — though her online sessions are open to anyone, regardless of where you are based.
| Cambourne | 15 mins |
| Ely | 20 mins |
| Huntingdon | 20 mins |
| Newmarket | 20 mins |
| St Ives | 20 mins |
| Soham | 20 mins |
| Royston | 20 mins |
| St Neots | 25 mins |
| Saffron Walden | 25 mins |
| Haverhill | 25 mins |
Journey times shown are approximate travel times from each location to Cambridge. All sessions with Madeleine are currently online or by telephone — no travel is required. Online counselling is available to anyone across the UK.
Madeleine’s online counselling is particularly sought by clients based in Ely, Huntingdon, and St Neots — and by adults anywhere in the UK looking for specialist trauma, dissociation, or complex anxiety support.
Fees
- Individual sessions: £65 per session
As part of Hope Therapy’s team of 90+ qualified counsellors, Madeleine is matched to clients where there is a strong therapeutic fit. Online counselling from Cambridge with Hope Therapy starts from £65 — significantly more accessible than many comparable private practitioners.
Book a Free Consultation
If you would like to access online or telephone counselling from anywhere in the UK — particularly if you are looking for specialist trauma, dissociation, or anxiety support — a free 15-minute consultation is a good place to start. There is no commitment and no pressure.
Hope Therapy’s team is also available by phone 24 hours a day if you would prefer to speak to someone before booking.
Book your free consultation: https://calendly.com/hopetherapy/15-minute-consultation
More Info
| Qualifications | Diploma in Cognitive Behavioural Therapy (Level 4), Diploma in Psychodynamic Counselling (Level 4), BSc in Psychology |
| Professional membership | Member of the British Association for Counselling and Psychotherapy (BACP) |
| NCPS | Hope Therapy & Counselling Services is an Organisational Member of the National Counselling & Psychotherapy Society (NCPS) |
| Services | Individual counselling · EAP counselling · Organisational referrals |
| Therapeutic approach | CBT (L4) · Psychodynamic Counselling (L4) · CFT, EFT and Mindfulness (integrated) |
| Session format | Online (video) · Telephone — UK-wide (currently online only) |
| Session length | 50 minutes |
| Availability | Daytime — 8:00am to 5:00pm |
| Fee | £65 per session |
| Base location | Cambridge (currently online only) |
| Languages | English |
| Last reviewed | April 2026 |
| Booking | https://calendly.com/hopetherapy/15-minute-consultation |
Further Areas Madeleine Offers
- Abuse counselling online Cambridge
- ADHD counselling online Cambridgeshire
- Affairs and betrayals — counselling online
- Anger management counselling online
- Anxiety counselling Cambridge online
- Asperger’s syndrome — counselling online
- Attachment counselling online Cambridge
- Autism counselling online Cambridgeshire
- Bereavement counselling online Cambridge
- Burnout counselling online Cambridge
- Carer support counselling online
- CBT therapist Cambridge online
- Child-related issues counselling online
- Complex trauma counselling online UK
- Depression counselling Cambridge online
- Disabilities — counselling online
- Discrimination — counselling online
- Dissociative disorder counselling online UK
- Domestic abuse counselling online Cambridge
- EAP counselling Cambridge online
- Emotional abuse counselling online
- Family issues counselling online
- Generalised anxiety disorder (GAD) counselling online
- Grief counselling online Cambridge
- Health anxiety counselling online
- Infertility counselling online
- Learning difficulties — counselling online
- Life transitions counselling online Cambridgeshire
- Loneliness counselling online
- Low self-confidence counselling online
- Low self-esteem counselling online Cambridge
- Mindfulness counselling online Cambridge
- OCD counselling online Cambridge
- Panic attacks counselling Cambridge online
- Physical abuse counselling online
- Phobia counselling online
- Postnatal depression counselling online
- Post-traumatic stress disorder (PTSD) counselling online
- Pregnancy and birth counselling online
- Psychodynamic counsellor Cambridge online
- Relationship counselling online Cambridge
- SAD — seasonal affective disorder counselling online
- Self-esteem counselling online Cambridge
- Separation and divorce counselling online
- Sexual abuse counselling online
- Social anxiety counselling online
- Stress counselling Cambridge online
- Trauma counselling Cambridge online
- Work-related stress counselling online Cambridgeshire
- Young carers — counselling online
- Listing ID: 967
- Type of Support: CBT Counselling, Counselling
- Types of Counselling: Adults (18+)
- Type of Session: Online (Via Zoom & Skype), Phone
- Availability: Daytime, Evening, Weekend